Privacy Policy

Elite Brea Sunrooms & Patios ("we," "us," or "our") operates the website located at breasunrooms.com (the "Site"). This Privacy Policy explains what information we collect when you use the Site, how we use it, and what rights you have over your information. If you have questions, you can reach us at estimates@breasunrooms.com.

1. Information We Collect

Information You Provide Directly

When you submit our contact or estimate request form, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We only collect what you choose to give us. We do not require you to create an account or provide a password to use this Site.

Information Collected Automatically

When you visit the Site, our servers and third-party analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and referring URL. This information is collected in aggregate and is generally not linked to any individual person.

Cookies and Similar Technologies

The Site may use cookies - small text files stored on your device - to help the Site function correctly and to collect analytics data. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. If you disable cookies, some features of the Site may not function as intended.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and contact form submissions.
• To communicate with you about your project, scheduling, and any follow-up questions.
• To understand how visitors use our Site so we can improve its content and performance.
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Services

We use third-party services to operate and improve the Site. These services may collect information as described in their own privacy policies. Common examples include:

• Analytics providers (such as Google Analytics) that help us understand how visitors interact with the Site.
• Form tools that process the information you submit through our contact form.
• Hosting and infrastructure providers that serve the Site to your browser.

These third parties have their own privacy policies governing how they handle data. We encourage you to review those policies if you have questions about how your data is handled by those services.

4. Data Retention

We retain contact form submissions and any related correspondence for as long as reasonably necessary to respond to your inquiry, complete any project-related communications, and meet our legal and business recordkeeping obligations. If you would like us to delete your information from our records, please contact us at estimates@breasunrooms.com and we will honor your request where feasible and required by applicable law.

5. Your Rights and Choices

Depending on where you live, you may have certain rights over your personal information, including:

• The right to know what personal information we hold about you.
• The right to request that we correct or delete your personal information.
• The right to opt out of certain uses of your information.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information in Section 8 below. We will respond to your request within 45 days.

6. Security

We take reasonable technical and organizational measures to protect the information we collect from loss, misuse, unauthorized access, and disclosure. However, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security, and we encourage you to avoid sending sensitive personal or financial information through our contact form.

7. Links to Other Websites

The Site may contain links to other websites that are not operated by Elite Brea Sunrooms & Patios. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

8. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.